Retail Training Developer - Corporate Office



  • Design and develop creative and engaging training materials for our internal employees, in a variety of formats and media.
  • Create storyboards/scripts and production-ready content for video or web-based training.
  • Work with subject matter experts on other teams to produce scripts, content and timelines.
  • Assist in the implementation of new programs, policies and/or procedures at retail.
  • Collaborate and review current training modules and evaluate needed revisions.
  • Promote customer service and satisfaction through continued employee awareness training.
  • Displays confidence, patience, discretion, good judgment, strong decision making and problem solving skills.
  • Ability to interact and communicate effectively with all levels of the organization.  
  • Other training related duties, as assigned.


  • Comprehensive understanding of SCORM and other usability standards, as well as user interface design methodologies.
  • Ability to produce eLearning/online training course material, including course design, documents, course outlines, course descriptions, Power Point slides, diagrams, interactive exercises and assessments.
  • Experience with Creative Cloud (Photoshop, PremierePro, Audition, Dreamweaver, Edge Animate, After FX, Acrobat)
  • Knowledge and experience of Captivate 7, 8, 9, HTML5 PHP, JAVA, ASPX
  • Be of person of good character, high integrity and have the ability to maintain confidentiality.
  • Excellent verbal and written communication skills, bilingual a plus.
  • Possess excellent customer service skills and has a passion to serve and train others.
  • High level of experience in Microsoft Office (Power Point, Word and Excel) and capable of using with ease.
  • Strong organizational and planning skills with specific attention to detail.
  • Travel possibility of up to 25%, including some overnight, as needed.
  • Candidate should live in the Lufkin area or be willing to relocate.
  • High school diploma or equivalent.   A degree in a related field is preferred.


Director of Training

Pay Rate:

Commensurate with Experience


Full-Time Benefits

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