Brookshire Brothers Ltd. recognizes that privacy is very important to our customers and we pledge to protect the security and privacy of any personal information customers provide to us. This includes customers' names, addresses, telephone numbers, e-mail addresses and any information that can be linked to an individual.

As part of our commitment to our customers, Brookshire Brothers has implemented the following comprehensive privacy policy.


Brookshire Brothers will protect and preserve customer privacy.

We value our customers' trust and we promise to safeguard the personal information that they share with us through purchases in our stores or online; the use of personal checks, credit or debit cards; entries in Brookshire Brothers promotions; and visits to the pharmacy or website.


Brookshire Brothers carefully safeguards its customers' pharmacy records.

Brookshire Brothers pharmacists will not release individual prescription information without the customer's permission, except as required by court order, subpoena, applicable law, or in individual cases when a pharmacist believes in good faith he or she has a professional responsibility to release the information because it is in the patient's best interests.

We never sell, trade or rent our customers' personal or individual prescription information to outside companies or marketing firms. An exception would be in the rare event that a pharmacy is sold by the Company, in which case patient records may be transferred to the purchaser.

The company collects, stores and uses aggregated pharmacy data that do not contain personally identifiable information. This aggregated pharmacy data may be shared with and used by our business partners to help us better serve and understand our customers.


Brookshire Brothers is especially sensitive to children's use of the Internet.

Our website will never contain pictures, language, audio or visual content that is inappropriate for children of any age.

We follow all the guidelines established under the federal law known as the Children's Online Privacy Protection Act (COPPA).

Brookshire Brothers does not intentionally collect personal information about children under 13 years of age without permission from their parent or legal guardian. We do not provide personal information about children to any third party except in accordance with other sections of this privacy policy.


Customers have control of their personal information.

Brookshire Brothers will not release personal information about customers without their permission, except as required by court order, subpoena or applicable law, or as set forth below.

We do not sell, trade or rent our customers' personal information to outside companies or marketing firms, except in connection with the sale of a pharmacy, or in connection with Brookshire Brothers loss prevention efforts. Brookshire Brothers may utilize the services of third-party loss prevention specialists to assist it in cases of suspected fraud or theft, and may in connection with such loss prevention activities disclose personal information as is necessary. We will share personal customer information with our agents and trusted business partners for the limited purpose of providing services or information to our customers at our direction. Except as specifically set forth in this policy, we require our agents and business partners to follow our privacy policies when using customer information provided by Brookshire Brothers.


Brookshire Brothers does not collect personally identifiable information through passive methods that are hidden from the customer, except as described below.

When you visit our websites, you will be assigned a permanent "cookie" (a small, unique identifier text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online experience.

We also collect certain technical information from your computer each time you request a page during a visit to our websites. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring Website, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.


We will enforce strict security measures to prevent unauthorized access to or use of customers' personal information.

Brookshire Brothers treats personal and individual pharmacy information as confidential and restricts the number of employees who have access to it. We also follow strict procedures on its use. Employees who violate the Company's customer privacy safeguards are subject to disciplinary action up to and including termination.


We welcome your comments and questions.

Customers may access their own readily available and easily retrievable purchasing information upon written request.

As changes occur in business, technology and the laws that affect this policy, we will continue to review and revise this policy. The use of information we gather now is subject to the privacy policy in effect at the time of use. We may send you periodic notices of changes to our policy, unless you have instructed us not to, but you should check our website periodically to see the current policy.

If you have any questions or concerns, please contact one of our customer representatives at 1-936-634-8155; e-mail us through the Customer Service section of our website at www.brookshirebrothers.com or write us at:
                                                                                                         Customer Service
                                                                                                         Brookshire Brothers Ltd.
                                                                                                         1201 Ellen Trout Drive
                                                                                                          Lufkin, TX. 75904